Beauty Store FAQs

 

What is Aesthetic: The Beauty Concierge?

 

Aesthetic is an on-demand beauty delivery platform that connects local beauty supply stores with customers who want fast, convenient access to products. We promote your items through the Aesthetic app, website, and social media channels. When an order is placed, your team prepares it as usual, and an Aesthetic delivery partner picks it up and delivers it directly to the customer.

 

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How does it work?

    1.    A customer browses your products in the Aesthetic iOS or Android app.

    2.    They place an order.

    3.    You confirm and prepare the order.

    4.    An Aesthetic delivery partner arrives for pickup.

    5.    The customer tracks their order in real time until delivery is complete.

 

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Where can customers find Aesthetic?

 

Aesthetic is available nationwide through the App Store (iOS), Google Play (Android), and our website.

 

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Why partner with Aesthetic?

 

Working with Aesthetic helps your business grow by:

    •    Reaching new customers – Expand your audience and attract beauty shoppers who prefer delivery.

    •    Increasing sales – Many of our top stores generate thousands in additional monthly revenue through Aesthetic.*

    •    Fast, reliable delivery – Our average delivery time is under 30 minutes from pickup to drop-off.*

    •    Dedicated support – From marketing tools to operations guidance, we partner with you to help optimize performance.

 

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Who handles deliveries?

 

Deliveries are fulfilled by Aesthetic delivery partners—independent couriers who are background-checked and equipped with real-time logistics support.

 

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How far do you deliver?

 

Delivery zones vary by city based on courier coverage. During onboarding, we’ll help set up the right delivery radius for your store.

 

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Is my beauty supply store a good fit?

 

We work with beauty supply stores, specialty retailers, and boutiques that provide in-demand products to their communities. If your store is looking to expand into delivery, Aesthetic may be a strong fit.

 

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How much does it cost?

 

Aesthetic collects a service fee on each order, calculated as a percentage of your sales through the platform. For full pricing information, complete our [interest form] and a member of our team will follow up.

 

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How do I get paid?

 

Payouts are issued weekly via direct deposit. Your earnings depend on order volume, but many top-performing stores see consistent monthly growth.*

 

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How quickly can I start accepting orders?

 

Most stores are live on the platform within 7–10 business days after completing the onboarding process.

 

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What types of beauty stores are featured on Aesthetic?

 

We feature a wide range of partners, including large supply stores, independent retailers, and specialty beauty shops.

 

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How do you market my business?

 

Aesthetic invests in marketing to help you succeed. Once onboard, your store may be included in:

    •    In-app placements and featured listings

    •    Social media campaigns

    •    Targeted customer emails

    •    Seasonal promotions

 

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What’s the signup process?

    1.    Complete our [interest form].

    2.    A member of the Aesthetic team will contact you to review your store details.

    3.    Once approved, you’ll receive access to the Merchant Dashboard to upload your products, set delivery preferences, and begin accepting orders.

 

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Need more help?

 

For additional questions, email us at support@aesthetic-bc.com and a member of our team will respond within 24 hours.

 

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*Delivery times and earnings may vary by market, demand, and store location.